Frequently Asked Questions

Q: What makes Maid to Shine different than any other company?

Here at Maid to Shine we promise 100% satisfaction guaranteed, no questions asked. Our goal is to provide world class service with a personal touch each and every time. You can count on Maid to Shine to be the PROFESSIONAL and RELIABLE cleaning service that makes a positive impact and improves our community!

Q: Do I need to clean up before you come?

No, you do not need to clean before we come (that’s our job!) but we do ask that you put away or organize items so that we can clean more efficiently.

Q: Do you bring your own supplies and equipment?

Yes, we supply everything we need for your cleaning. All of our cleaning products are eco friendly, gentle and safe for any surface in your home!

Q: What forms of payment do you accept?

We strive to make your experience convenient! As soon as the job is complete you will be sent a notification with the opportunity to submit payment via credit or debit card! If this is not your preference, no problem! Cash or check is fine too! We do require full payment at the time of service.

Q: Do I need to be home when you come to clean?

It’s up to you! We are a professional service, with an experienced staff, able to enter and leave our customers home respectfully.

Q: Who will be cleaning my home?

Maid to Shine guarantees to provide a team member that will provide excellent service, someone that you can trust and be comfortable with. We make every effort to schedule you with the same maid.

Q: Will I be reminded of my scheduled cleaning?

Yes. You will receive a text notification when the maid is on the way to your home.